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presented by Mark D. Valenti, BA and Brittany M. Wilson, BSN, RN
Financial: Mark Valenti receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Mark Valenti has no competing non-financial interests or relationships with regard to the content presented in this course.
Financial: Brittany Wilson receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Brittany Wilson has no competing non-financial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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Mark D. Valenti, BA
Mark D. Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their Health Coach Program in China or with Australia's Flinders University on an innovative approach to patient chronic condition self-management. Mark helps others uncover their intrinsic…
Read full bioBrittany M. Wilson, BSN, RN
Brittany Wilson, BSN, RN, has experience in critical care medicine, interventional telemetry, home care, and care management. She has experience partnering with primary care offices to simplify their processes. Brittany coaches providers in real time on the front line as they communicate with patients, providing mentorship and guidance through a motivational interviewing lens. She has…
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1. Introduction to Chronic Condition Self-Management
MI is a collaborative conversation to strengthen a person’s own motivation and commitment to change. This chapter connects the foundational strategies and steps of motivational interviewing to the elements of self-management. The chapter includes two provider–patient videos: Ineffective Guidance and Effective Guidance.
2. Resist Your Righting Reflex
The righting reflex is an urge/reflex to correct patients or to tell them they should change. This is understandable because providers want to help or fix patients. However, when providers invoke their righting reflex, this may result in patients feeling as if their opinions/perspectives are not valued. Providers may effectively build partnerships by resisting their righting reflex and expressing empathy. This chapter includes a video that demonstrates competent practice.
3. Don’t Be a Cheerleader
Intrinsic motivation comes from within individuals when they make decisions based on self-improvement. Well-meaning providers may cheerlead patients when they focus on the relationship (extrinsic motivation). If the provider focuses on the relationship, it is difficult for patients to focus on their intrinsic motivation. Providers may build intrinsic motivation and confidence by using affirmations. This chapter includes a video that demonstrates competent practice.
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